RCM & billing teams

Correct coding can’t make up for missing documentation.

TeddyIQ checks whether the documentation is actually ready before your team has to reopen the work later.

Same TeddyIQ workflow

Where the work piles up

The parts your team ends up doing by hand.

The claim goes out, comes back, and someone reconstructs what was missing weeks after the encounter, when the people who know are hardest to reach.

Calls, faxes and portal checks to find out whether records were ever sent, and whether what arrived covers the period the payer asked about.

The only way to be sure a packet is complete is for a person to open it and read it, so that is what your team does, case after case.

What TeddyIQ does about it

TeddyIQ keeps missing evidence visible, handles routine follow-up and sends unclear cases to the right person.

What the case still needs is shown as an open requirement, not buried in a status that says the work is done.

Requests that have not produced anything keep their place and keep asking, without a person setting a reminder.

When the evidence does not settle the question, the case goes to the right person with what TeddyIQ already found.

Human boundary

Moves forward when the evidence supports the next step.

Waits for a person instead of guessing.

Stops before the case can move forward.

Security

Pricing

Bring your workflow