Physician practices

The records you need are usually somewhere else.

TeddyIQ tracks outside documentation, catches what is still missing and sends unclear cases to your staff.

Same TeddyIQ workflow

  1. Check
  2. Catch
  3. Resolve
  4. Verify

Where the work piles up

The parts your team ends up doing by hand.

Records that live outside your EHR

Imaging, labs, outside notes and prior authorizations arrive from offices whose systems you do not control and cannot see into.

Front-desk follow-up

Staff who should be helping the people in front of them spend the afternoon on hold, asking whether a fax arrived.

Finding out at the appointment

The gap surfaces when the patient is already in the room, which is one of the worst times to discover it.

What TeddyIQ does about it

Every request carries what it needs to be finished.

TeddyIQ keeps each request tied to the records, date range, permissions and checks needed to finish it.

The request knows what it is for

Records, date range, permissions and checks travel with the request instead of living in someone’s memory.

What is still missing is obvious

Outside documentation is tracked against the requirement, so a partial arrival does not read as a finished one.

Your staff get the exceptions

Unclear cases come to your team with the detail attached, rather than surfacing at the appointment.

Human boundary

Automation has a clear stopping point.

Routine

Moves forward when the evidence supports the next step.

Uncertain

Waits for a person instead of guessing.

Unsafe

Stops before the case can move forward.

Bring your workflow

Show us the outside records your practice keeps having to chase.