Requests
Ask the right holder for the right records, with the date range, permissions and checks the case needs attached to the request itself.
Product
See what TeddyIQ does at each step.
Most systems tell you a document was sent or received. TeddyIQ checks whether it actually satisfies what the case requires, from the first request through to a documented completion.
One case, end to end
Check, catch, resolve, verify.
These are stages of the same case, not four separate tools. Each one hands the next what it needs, and the case carries its own history the whole way.
It starts before the checking. TeddyIQ asks the right office for what the case needs, and keeps that request moving until something actually comes back. The four stages below are what happens to it when it does.
Check
TeddyIQ checks the documentation against what the case actually needs.
Catch
Missing pages, wrong dates, mismatched records and incomplete permissions are surfaced before the case moves forward.
Resolve
Handle routine fixes and send uncertain decisions to a person.
Verify
The case is completed only after the required checks pass.
TeddyIQ does not call a case complete because a file arrived. Need PT notes for July 1 to 31? Notes covering July 1 to 12 are not complete, and the case stays open until every check it is subject to has passed.
Prove it
See why this case passed.
Verified Complete is only worth something if you can check it. Open the Verification Receipt on any completed case and read what TeddyIQ actually checked, in plain language.
If something a check relied on changes later, the case says so rather than keeping a receipt that is no longer true.
What the receipt tells you
What was checked
Every requirement the case was subject to, listed by name.
What passed
And what was still outstanding if anything was.
Who decided
Which checks a person settled, and which the system derived.
Where it came from
How and where TeddyIQ received each document.
Where TeddyIQ goes next
Product directionThe same problem, fixed once.
When the same documentation problem happens again, our product direction is to turn successful fixes into reusable repair patterns.
This capability is not running against live cases today.
A resolution that worked would become a repair pattern the next case can reuse, so the second time the same office misses the same page, less of it lands on a person.
What stays connected
Requests, follow-up, checks, exceptions and verification stay connected to the case.
Follow-up
Open requests keep their place in the queue until something actually arrives, so nothing quietly stops on a status nobody read.
Checks
TeddyIQ checks each document against what the case needs, instead of just filing it under the case.
Permission-aware checks
What the patient actually authorized is checked before documentation is allowed to move. Correct records can still be the wrong records to send.
Exceptions
Routine fixes are handled. Anything that cannot be settled safely is held for authorized review.
Verification Receipt
The record of why a case was called complete: what was checked, what passed, and who settled anything a person had to decide.
Packets & history
Build the packet and keep the case history with it.
Audit history
Each event is added to the timeline so your team can see what happened and when.
Human review where it matters
Routine work keeps moving. Your team sees what needs attention.
Routine steps move on their own when the evidence supports them. Anything uncertain, conflicting or unsafe goes to a person, with what TeddyIQ found already attached.
Where automation stops
- Routine
- Moves forward when the evidence supports the next step.
- Uncertain
- Waits for a person instead of guessing.
- Unsafe
- Stops before the case can move forward.
Security
Every document passes through the right checks.
Explore securityPricing